Need Help?
Have Questions about a product or an order? We’re here to help.
Order Updates
For preorder updates, shipping questions, cancellations, or a problem with an item, include your order number and the email used at checkout.
Before you order
Wondering about a size, item detail, or estimated shipping window?
Send us your question and the product details.
Get in touch
Email mail@soseika.com. We aim to reply within 2-3 business days.
For a damaged or incorrect item, include clear photos of the item and packaging. Please do not send payment card numbers by email.